Banana’, ‘switching’ and silence could be the most powerful tools you have to defeat the bots and automation in call queues ...

Wordle is a word puzzle that gives players six chances to guess a five-letter word. Originally created by software engineer ...

Skipping the call queue and getting hold of a real person fast can be quick and easy if you know the right phrases to feed ...

Phrases like “So sorry I’m late!” may seem courteous in your head, but they actually make you sound unconfident, says ...

Describing Jeremy Clarkson as a 'massive show-off and egotist,' the former Top Gear presenter has spoken out about behind-the ...

EXCLUSIVE: Prince Harry and Meghan Markle were given a brutal verdict by a PR expert after reports their Netflix deal will ...

Here's what a body language expert noticed during Pamela Anderson and Liam Neeson's appearance on the red carpet together.

While incredibly useful for certain tasks, GenAI chatbots can be totally useless, and even harmful when not used appropriately.

An Antiques Roadshow couple barely reacted when they discovered the whopping six-figure sums given to each of their "stunning" paintings.

A scathing new analysis reveals how Donald Trump's much-vaunted foreign policy promises have crumbled into chaos and ...

The latest Birmingham City transfer verdict from BirminghamLive as this summer's star signing is tipped for big things ...

Professor Matthew Baerman has been elected to the Fellowship of the British Academy for his contribution to the humanities and social sciences.