Starbucks, long synonymous with the idea of a “third place” between home and work, has reversed its open-door policy. Now, only paying customers can use its spaces. This change raises ...
Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.
Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...
Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...
Starbucks is ending its open-door policy, and will no longer allow use of restrooms or the internet by non-customers.
Starbucks' open door policy is getting thrown out the window among changes for the company. The coffee chain announced on Monday it would reverse its seven-year-long open door policy in ...
Starbucks announced plans to cut out 30% of its menu items by later this year on its most recent investor call, according to ...
Starbucks is ending its open-door policy, which allows anyone to use its restrooms or hang out without making a ...
Starbucks tested out “panic buttons” at five locations to protect baristas during unsafe situations, the company says. The ...