Customer Experiences in Generative AI-Powered Business Transformation Oracle AI Masterclass on Tuesday, March 25, 2025 (11:00 AM CET) Join us for a panel discussion alongside other Oracle AI customers ...

Let's talk about Visual Builder, Oracle’s PaaS development platform, which enables you to create engaging and brand-consistent Web and Mobile applications straight from your browser.

What is Asynchronous Messaging? # Let’s get the Jargon out of the way; we all use Asynchronous Messaging applications in our daily lives, we just know them by different names, such as SMS, WhatsApp, ...

Discover how Boxfusion Consulting helped IQPC realise their vision. Joining the programme at a difficult moment and worked as an extension of the IQPC team to identify and overcome the major ...

Let’s shine some light on 3 CX metrics from Gartner that might prove to be better predictors across all dimensions of customer loyalty; and when tracked in conjunction with Customer Satisfaction (CSAT ...

It's important for those looking into running their campaigns on Oracle Sales and/or Marketing Cloud to understand the differences between the marketing capabilities of the two systems. Depending on ...

Customer Loyalty and Engagement # Like the best of friends, brands want to forge well-rounded, personal connections with their customers. After all, customer loyalty ensures sustainable growth and ...

Article by Sami Khan Sami is a Senior CX Cloud Consultant with a solid background in applications like Oracle Fusion CX Sales and B2B Service, Oracle SPM and Oracle Subscription Management. He brings ...

Oracle Markie Awards: Boxfusion continues its run 3rd Year in a row Oracle Markie Awards # It’s time again for Oracle’s main CX awards of the year, and we are absolutely thrilled to announce that ...

Article by Eliza Weld Eliza joined Boxfusion in 2020 as a CX Consultant specialising in Oracle Sales and Service applications. More recently she has worked on multiple Oracle Digital Assistant ...