Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small business CRM software we've tested.

America’s Best Customer Service 2025 highlights companies that excel in delivering the best customer experience using a variety of measures, including public data and a large-scale confidential ...

“In the end, these situations are an opportunity to build trust and build a stronger client relationship.” Going back to the basics of seeking understand and then to be understood is a philosophy that ...

Form Technologies ... needs of its diversified customer base across key regions and sectors," said Aaron Rosen, Partner and Co-Head of Opportunistic Credit at Ares Management.

Form Technologies announced that Ares Management (ARES) funds have acquired a majority of the company’s common equity. In connection with the transaction, Form Technologies has substantially ...

CHARLOTTE, N.C., Jan. 21, 2025 /CNW/ -- Form ... Management. "We believe that under David's leadership, Form Technologies is well-positioned to address the growing needs of its diversified ...

In connection with the transaction, Form ... Management. "We believe that under David's leadership, Form Technologies is well-positioned to address the growing needs of its diversified customer ...

Analytical CRM is centered around collecting and analyzing customer data to derive actionable insights ... across teams to ensure a unified approach to customer relationship management. Interaction ...

Are you ready for data hyperaggregation? The idea of integrating data gathered from multiple sources is hardly new, but interest in digital transformation and AI is pushing enterprises to tackle ...