Customer Support Software Market is Segmented by Type (Call Management, FS/D (Field Service and Dispatch), Contact Center), ...

Introduction These days, mental health care is more important than ever. With nearly one in five adults in the U.S. experiencing mental illness annually, mental health providers are busier than ever.

It's all about customer data needs and responsible M&A, according to Bill  Patterson, EVP Corporate Strategy, and Robin ...

Vault CRM will support Astellas' commercial agility and execution PLEASANTON, Calif., June 4, 2025 /PRNewswire/ -- Veeva ...

The new fund has acquired SuperOffice from Axcel VI, which initially invested in SuperOffice in 2020. The continuation fund has Carlyle AlpInvest as lead investor, alongside new and existing investors ...

BofA Securities analyst's survey shows lower growth intentions for software spending in 2025 and 2026. Data Analytics, Security, and Public Cloud are top priorities.

1990s: ERP emerges as a unified platform, integrating accounting, inventory, procurement, and production into a single source ...

Additionally, it has enjoyed good customer retention throughout its cloud transition and is experiencing solid annual contract value growth. However, Pegasystems has displayed inconsistencies on the ...

From AI to analytics to agent assist, we break down what sets the best contact center software apart — and how to pick the ...

CRM software normally allows you to manage profiles of customers, keep detailed notes on meetings and better assess mistakes or issues. Over time, this improves your ability to get more sales from ...

In sum, the data corroborate Snowflake’s assertion that its revamped go-to-market engine is landing meaningful net-new ...

In today’s fast-paced business landscape, companies are constantly seeking ways to improve operational efficiency, streamline workflows, and reduce overhead. The instinctive response for many ...