AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...

Globe contributing writer Mike Ward argues that poor training and a lack of in-person social interactions are causing ...

KUALA LUMPUR, Jan 12 — The National Service Training Programme (PLKN) 3.0, which began today after it was abolished seven years ago, will be implemented based on voluntary participation in three ...

There are several convenient options to contact Amazon on customer service issues like deliveries, login assistance, payments, and more. You can work directly with a customer service agent via live ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...