CRM’s focus on the management and analysis of customer-oriented processes and ERP software’s focus on back-office functions like billing and inventory give rise to their overlapping responsibilities, ...

Beyond ERP and CRM But it presents a solution for many supply chain companies seeking to improve customer responsiveness, shorten product cycles and accelerate time-to-market. Written by James Loo ...

In the software world, categories like ERP (enterprise resource planning) and CRM (Customer Relationship Management) have created tremendous value, as seen with the success of companies like ...

Another benefit of a CRM-enabled ERP system is the ability to push enterprise data to departments that have been isolated from ERP functionality. "ERP has traditionally helped production, inventory ...

ERP systems were meant to democratize data, but by reinforcing CFO control, they often sideline operations and stall true ...

Company execs also said that the Dynamics SL 2011 ERP product is now generally available, as is the on-premises version of Dynamics CRM 2011. And Dynamics GP 2010 R2, another of its ERP products ...