In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

AI is revolutionizing post-holiday retail operations, streamlining processes, prioritizing critical tasks, and automating routine workloads.

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Ray’s Country Smokehouse-Grill in Gastonia, North Carolina, serves up legendary burgers that will have you coming back for ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

While attending to the task, a customer approached with a return request. After informing him she would ... good on you for keeping your head up and handling it how you did." ...

The OP recalled that she was asked by her boss to fix a lottery machine behind the desk. While attending to the task, a customer approached with a return request. After informing him she would assist ...

US airlines are urging the Transportation Department to terminate an effort begun during the Biden Administration that could ...

The Federal Trade Commission announced that it will be sending refunds to some Fashion Nova customers after it said the fast ... [email protected] and follow him on X @fern_cerv_.

While the use of advanced AI in customer service operations has fueled ... Lyft is set to report its quarterly results after markets close on Tuesday. Sign up here. Akash reports on technology ...

After filling up with gas, you'd expect your vehicle to run for a while — but that wasn't the case for some customers who filled up at a Saskatoon gas station this week, only to discover a pump they ...

confirmed on Thursday that it is placing some limits on its mobile orders as part of a broad plan to return to a coffeehouse vibe and speed up service for customers in stores. Starbucks (SBUX ...