Patients who encounter administrative problems in the NHS, such as having to chase test results or not being updated about waiting times for treatment, are less likely to seek care in the future, ...

Patients who encounter administrative problems in the NHS, such as having to chase test results or not being updated about waiting times for treatment, are less likely to seek care in the future ...

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...

Patients who experience NHS admin issues - such as chasing test results or not being updated on waiting times - are less ...

“It cannot be right that patients are being condemned to suffer whilst the NHS struggles with basic paperwork. The government must investigate the scale of these admin failures and urgently improve ...