CNN11d
Big changes at Starbucks roll out Monday
Changes at Starbucks ... training on the new rules. Starbucks (SBUX) stock is up 7% over the past 12 months, but the company has posted three straight quarters of slumping sales and declining ...
New York Post28d
Starbucks new CEO Brian Niccol orders baristas to shut down stores for mandatory 3-hour training: report
Company employees will be subject to a mandatory training titled ... recent years due to customer complaints about exceedingly long wait lines and overall poor service. Starbucks is at a ...
Business Insider15d
Starbucks is training staff on how to de-escalate conflict with people who aren't buying anything as it rolls back its open-door policy
As part of the training, baristas are given a scenario in which a regular customer ... up self-service stations. Starbucks' new training meetings are being rolled out across the company this ...
The Independent23d
Starbucks reverses six-year rule — and it’s going to cost you
Starbucks said employees would receive training on enforcing the new policy. What’s more, the fresh policy, which will be posted in all company-owned North American stores, also bans ...
Hosted on MSN25d
Hanging Out at Starbucks? You Now Need to Order Something
The incident drew widespread criticism, and Starbucks afterward temporarily closed all of its U.S. stores to conduct racial-sensitivity training. The men later sued the company and settled for an ...
Businessinsider.nl15d
Starbucks is training staff on how to de-escalate conflict with people who aren’t buying anything as it rolls back its open-door policy
According to the documents, as part of the training, baristas are given a scenario where a regular customer ... service stations. Starbucks' new training meetings are being rolled out across the ...
verdictfoodservice23d
Starbucks updates store policy, mandating purchases for facility use
The company reiterated its commitment ... Employees will also engage in three-hour meetings and training sessions to discuss new workflows, service standards and customer expectations. Starbucks is ...
Starbucks baristas slam rule to doodle on customers’ cups: ‘Stressed out of my mind’
The “Back to Starbucks” initiative includes other changes, such as cutting “roughly 30%” of food and drink options from its ...
Starbucks' CEO says letting people order coffee via mobile 'chipped away' at the brand's 'soul'
Brian Niccol, Starbucks' CEO, said mobile ordering meant staff weren't writing on cups, which affected the connection the ...
Starbucks baristas are already complaining about doodling on your cups
Kermit the Frog. Coffee puns like “thanks a latte” and “a matcha made in heaven.” Drawings of dogs, cats, birds and bees.
FOX 5 New York on MSN8d
Starbucks cutting 30% of menu items to speed up service
Starbucks is cutting 30% of its food and beverage menu to simplify operations, reduce wait times, and improve the customer ...
Yahoo Finance9d
Starbucks invests in employees, order fulfillment to drive customer experience
according to a company earnings report. Total revenue was flat year over year at $9.4 billion. The results featured some bright points. Non-Starbucks Rewards customer traffic grew quarter over ...