Starbucks (SBUX) and the labor union representing roughly 10,000 employees have agreed to bring in a mediator to help move ...

Both Starbucks and workers have agreed to bring in a mediator to help them restart stalled contract talks and finally come to ...

Starbucks has heavily emphasized making its cafés more efficient for customers on the go, aiming for shorter wait times ...

A labor agreement, covering more than 500 U.S. stores, would be the company’s first. Talks stalled last year over wages.

Starbucks Corp. and its union have agreed to bring in an outside mediator for contract negotiations in an effort to revive ...

Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not ...

There’s one item that’s not on Starbucks’ long list of drinks—free water. However, it’s become a staple of the company ... and appreciation for customer service workers and would ...

In a 180-move Monday, Starbucks announced the company is reversing its open-door policy in all its company-owned North American stores. According to the policy posted online, people who enter the ...

The company reiterated its commitment ... Employees will also engage in three-hour meetings and training sessions to discuss new workflows, service standards and customer expectations. Starbucks is ...

The company moved to an ... leading to a national uproar. Starbucks announced shortly after that anyone who entered its locations would be considered a customer. A spokesperson for Starbucks ...

The report also stated that Starbucks employees will receive training on the new policy. Starbucks’ new chairman and CEO, Brian Niccol, told the AP that he wants to reclaim the feeling of a ...