W.G. Mallett School is implementing new behavioral and academic initiatives, including a kindness campaign and a FLEX ...

In a brief note posted on the international development agency's website, almost all employees were told they would be put on ...

Federal employees who resign can stop working and keep their pay and benefits until Sept. 30, the Trump administration said.

The marathon Q&A sessions are back, along with the cream Oval Office rug and the Diet Coke button on the Resolute Desk. So, ...

Beverley Perrin is gone. I’ll miss her cheery voice, the sparkle in her eyes when she smiled, and her heart filled with ...

Under the subject line “Fork in the Road,” the email asks employees to reply from their ... not to continue in your current role in the federal workforce, we thank you for your service to ...

How often do our workplace communications open with “I hope you are well” or “I trust you are doing fine”? These “wellness checks” reflect the fact that everybody has become more ...

Then, suddenly I got a scripted email which says that they wish me well, but they have selected another candidate. An email? I spent hours with them and all indications said yes. Someone could have ...

"It never fails," the actress said of her go-to responseBrooke Shields is all about paying kindness forward.While appearing on the Jan. 13 episode of the Call It What It Is podcast, the actress, 59, ...

This is also an excellent opportunity to thank them for writing in. Once you’re past that post, here are a few top tips you and your customer care team can adopt as you respond to angry emails in an ...

including your email signature. With that in mind, we’ve put together a summary version of some of the examples above to illustrate how to respond to an upset customer: Dear [insert customer name], ...