ServiceNow’s success has been rapid and organic. The firm already offers high-end enterprise-grade solutions and boasts elite-level customer retention of 98%. ServiceNow focuses on the largest ...

Ticketing software and help desk software are terms often used interchangeably. However, there are stark differences between the two.

Scattered Spider recently pivoted from targeting worldwide retailers to U.S. based insurance firms, with no signs of slowing down. Learn about Scattered Spider TTPs and how to defend your ...

Aflac’s customer data has been breached in the latest cyberattack on the US insurance industry – potentially jeopardizing Social Security numbers, insurance claims and health information, the ...

The program aims to help smaller technology vendors access Defense Department customers and further entrench the software giant’s cloud platform.

When people need help, you answer the call… and then send out a superhero while you stay safely behind your desk in strategy adventure Dispatch News By Christopher Livingston published 8 June 2025 ...

Sweet cherry season will be here in just a few weeks. Here is some information about preventing wormy cherries in your crop. The western cherry fruit fly (WCFF), the primary cherry pest in Utah ...

By combining machine learning-based text classification and sentiment analysis, we can create a robust AI-powered email triage system. Here’s a step-by-step guide.

11Alive Help Desk She had insurance. A stranger enrolled her in another plan—leaving her with a $7,500 tax bill.

Now, after unanimous votes of approval in both chambers, Brooke’s Law heads to the Governor’s desk. It’s a feat Brooke has been working towards since that traumatizing day two years ago.

Nvidia launches NeMo software tools to help enterprises build custom AI agents The agentic AI software is meant to complement human work to improve productivity, the company says.