How Katherine Schutt Uplifts Her Community Through Health Advocacy
UNIONDALE, NY / ACCESS Newswire / March 21, 2025 / Katherine Elaine Schutt, BSPH, CCHW, is a dedicated community health ...
Techzine Europe2d
Genesys launches tools for supervisors to improve customer experiences
Genesys has announced new AI capabilities for supervisors in Genesys Cloud. These innovations help organizations automate ...
Business Day3d
Genesys and TeKnowledge are Paving the Way to Transform AI-Driven Customer Experiences on a Global Scale
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, and Teknowledge, a global company providing expert ...
C1 Recognized as 2024 North America Partner of the Year by Genesys
C1, a global technology solution provider elevating connected human experiences, today announced it has been named the 2024 ...
Iraq Business News3d
Qi Wins Award for Optimising Customer Service
By John Lee. Qi won the LEAP Genesys Award after partnering with Customer Experience Ltd, the implementation partner of ...
Genesys Int Consolidated December 2024 Net Sales at Rs 89.09 crore, up 50.14% Y-o-Y
Net Sales at Rs 89.09 crore in December 2024 up 50.14% from Rs. 59.34 crore in December 2023. Quarterly Net Profit at Rs. 20.66 crore in December 2024 up 30.33% from Rs. 15.86 crore in December 2023.
eGain Launches AI Agent for Contact Center, Revolutionizing Service Performance
SUNNYVALE, Calif., March 18, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI Knowledge Management, today announced the launch ...
Khaleej Times on MSN6d
Qi implements Generative AI and Cloud technology from Genesys
Qi, a leading fintech consortium, has successfully implemented advanced Generative AI and Cloud technology from Genesys, a ...
Drug Store News8d
Consumers, businesses optimistic about AI’s impact on shopping experience
Nearly two-thirds of consumers surveyed believe AI will improve the quality and speed of customer experience over the next ...
Intelligent CIO9d
Genesys research finds consumers believe AI will improve customer experience and businesses are rising to the opportunity
Nearly two-thirds of consumers surveyed see AI’s potential to increase the quality and speed of customer service. Genesys has released its latest research report The State of Customer Experience – ...
Tony Bates
Tony Bates is the Chairman and Chief Executive Officer of Genesys, and best-selling author of Empathy in Action.