Microsoft has been slowly but steadily gaining share in Salesforce's key CRM-software market. Generative AI may be a new ...

Microsoft has been slowly but steadily gaining share in Salesforce's key CRM software market. Generative AI may be a new challenge.

The tech firm is seeking to patent a system for “cross-lingual transfer learning” of AI models. Salesforce’s tech aims to ...

What if your workforce has no limits? This is really now about humans with agents driving customer success together.” Marc Benioff, Co-founder and CEO of Salesforce exclaims to Bloomberg Intelligence ...

Salesforce CEO calls out Microsoft, says 'Copilot is a flop' and that the OS giant is in 'panic mode' as it lacks ingredients ...

Salesforce CEO Marc Benioff has been highly critical of Microsoft's AI efforts this month, even going on a podcast to call ...

Anthropic says it is teaching its Claude AI model to perform general computing tasks based on prompts. In demonstration ...

Marc Benioff's day one cameo appearance was a reminder of how vendors are crossing over on these topics. We've also seen ...

Agentic AI is a $31 billion market and Salesforce could win a big share as customers profit from Agentforce's value-based ...

In an effort to increase competitiveness with competitors like Salesforce, Microsoft is introducing a suite of AI ...

Microsoft Copilot Studio, a toolchain enabling companies to develop custom AI assistants, enters public preview in November. The assistants, which Microsoft calls "agents," can fulfill various ...

As we continue to move through the third wave of the AI evolution, the role of AI agents in cybersecurity will become ...