Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not pan out.

Starbucks doesn’t want to be America’s public bathroom anymore. Starbucks is scrapping a policy that had let anyone hang out at its cafes or use the restrooms without making a purchase.

Starbucks’ decision to restrict its restrooms to paying customers has flushed out a wider problem: a patchwork of restroom policies that has left Americans confused and divided over who gets to use ...

The popular coffee chain Starbucks is putting the kibosh on its open-door policy and will now only welcome paying customers to hang out and utilize the restrooms at its stores. In a letter ...

Plan to hang out or use the restroom at Starbucks? It will now cost you, according to a new company policy. Starbucks reversed a policy it had in place where customers could use the restroom and ...

“In the coming months, you’ll see us begin to optimize our menu offerings, resulting in roughly 30% reduction in both ...

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.