Use our online self-service tool to troubleshoot hardware and connectivity issues for your PlayStation® console, system or controller. You can also find a manual or user guide for your …

If you’re having issues with your controller, often the first troubleshooting step is to reset your controller. Turn off and unplug your PlayStation®4 console. Disconnect the DUALSHOCK®4 …

Use our online self-service tool to troubleshoot hardware and connectivity issues for your PlayStation® console, system or controller. You can also find a manual or user guide for your …

If you’re having issues with your controller, often the first troubleshooting step is to reset your controller. Resetting won’t reconfigure your controller or affect pairing and profile settings. D) …

Find out how to charge and pair your DUALSHOCK®4 wireless controller with your PlayStation®5 console or PlayStation®4 console, and how to change controller settings.

Changes the display resolution to 480p when the PS4 console is restarted. This option can be helpful when troubleshooting issues with blank screens. Update System Software Allows you …

Repair Service & Warranty . Use our online self-service tool to solve issues. For repair service, please visit our Service Center with original purchase invoice, product packaging and defective …

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).

Need to arrange a PlayStation repair? Follow the link below to find out how you can arrange an in-warranty repair for a PlayStation product.