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    Failure to follow up refers to a situation where a doctor does not follow up with a patient, even if the patient is the one to miss an appointment. This can be considered negligent behavior and is one of the riskiest problems in healthcare for the medical professional. A failure to follow up can be the fault of an individual physician, but it can also involve more than one medical provider, or an entire system. Sometimes a failure to follow up is the result of inadequate record-keeping, a breakdown in communications, or human error by non-medical staff.
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