Sewer issues or bill payments? Find your contact. If you have sewer or flooding issues or a billing question, knowing who to call can be confusing.

If you have a plumbing, billing, sewer or flooding issue, where you live determines who you contact. Enter your address and we’ll provide your city contact, water billing agent, and our contact information. Find your billing and sewer contact information Test

Sewer rates. We calculate your sewer charges by multiplying your actual water consumption (measured in MCF, or 7,480 gallons) by the appropriate sewer rate.The base charge (perhaps denoted on your bill as a Fixed Cost-Recovery Charge) is then added to that total. We offer several cost-saving programs, including Crisis Assistance, Homestead, Reduced Rate (formerly known as Affordability), and more.

Beginning November 11, the City of Cleveland is changing its billing method for Northeast Ohio Regional Sewer District customers served by the Cleveland Division of Water: The combined bill is being divided into separate bills in separate envelopes.

Our Customer Relations center is the main point of contact for customers to ask questions regarding sewer bills, charges and rates, and our cost-saving programs for our senior and disabled customers or those looking to save money over the summer months.

Conveyance of wastewater is achieved through a system of local sewers, combined sewers, intercommunity relief sewers, interceptor sewers, automated regulators and pump stations. Proper operation and maintenance of the conveyance system ensures that wastewater is safely and efficiently transported to treatment plants. SEWER SYSTEM Smaller local sewers (combined sewers, and separate sanitary and ...

Education Checklist The credit is applied from July 1, 2025 — Jun 30, 2026, the deadline date to apply is December 31, 2025.

Life before 1972 Prior to 1972, the City of Cleveland owned and operated the three major wastewater treatment plants and their tributary intercepting sewers, which continue to provide for the conveyance, treatment and disposal of the wastewater from Cleveland and many surrounding communities. These facilities were operated by the Division of Water Pollution Control of […]

Sewer issues or bill payments? Find your contact. If you have sewer or flooding issues or a billing question, knowing who to call can be confusing.

Wastewater treatment The Sewer District owns and operates three wastewater treatment plants: Easterly and Westerly treatment plants in Cleveland, and Southerly treatment plant in Cuyahoga Heights. These treatment plants clean tens of billions of gallons of wastewater every year, reducing pollution and improving water quality. Learn more.